Guest Advocate

7 days ago


Summerville, South Carolina, United States Target Full time

About Target
Target is a Fortune 50 company with over 400,000 team members worldwide. We're an iconic brand and one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life. We care for our communities and invest in the places we live, work, and play.

Job Summary
We're looking for a Small Format Team Member to join our team. As a Small Format Team Member, you'll be responsible for creating a welcoming experience for our guests. You'll be knowledgeable about our products and services, and you'll be able to solve issues for our guests and improve their experience.

Responsibilities
Some of your responsibilities will include:

  • Creating a welcoming experience for our guests
  • Being knowledgeable about our products and services
  • Solving issues for our guests and improving their experience
  • Working in all departments to ensure sales floor is full, zoned, and in stock for guests
  • Executing adjacency changes, transitions, revisions, and sales plans for all departments
  • Completing scans and system audit functions to ensure inventory accuracy
  • Supporting execution of major transitions and ISM
  • Maintaining interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable), and attending to spills throughout the store as needed
  • Accurately executing all pulls (i.e., daily Fills, out of stock, manual, and guest requests) and backstock product from all departments
  • Processing all inbound deliveries (using the receive application) to ensure inventory accuracy
  • Completing all backroom daily and weekly audits
  • Operating power equipment only if certified
  • Maintaining backroom organization and location accuracy and following equipment guidelines
  • FOLLOWING PROCESSES ACCURATELY WITH ATTENTION TO DETAIL, MONITORING OWN PROGRESS, AND ACCURATELY PRIORITIZING TASKS
  • Demonstrating a culture of ethical conduct, safety, and compliance
  • Working in a safe manner at all times to benefit yourself and others; identifying and correcting hazards; complying with all safety policies and best practices
  • Supporting guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintaining a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

Requirements
We're looking for someone with a welcoming and helpful attitude toward guests and other team members. You should be able to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed. You should also be able to work both independently and with a team, resolve guest questions quickly on the spot, and remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

What We Offer
We offer a competitive benefits package, including financial and education benefits, as well as well-being and beyond benefits. We're an awesome place to work and care about our teams, so we want to make sure we're clear on a few more basics that we expect: accurately handling cash register operations as needed, climbing up and down ladders, scanning, handling, and moving merchandise efficiently and safely, and being flexible with our work schedule.
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