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General Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Star Papa LP. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and high-quality products to our customers.
The ideal candidate will have a proven track record of success in restaurant management, with a strong focus on customer satisfaction, team leadership, and operational excellence. You will be responsible for managing a team of employees, including hiring, training, and developing their skills to ensure that they are equipped to provide excellent customer service.
Key Responsibilities- Customer Service: Ensure that all customers receive exceptional service, including prompt and friendly service, accurate orders, and a clean and welcoming dining environment.
- Team Leadership: Manage a team of employees, including hiring, training, and developing their skills to ensure that they are equipped to provide excellent customer service.
- Operational Excellence: Oversee the day-to-day operations of the restaurant, including inventory management, cash handling, and maintaining a clean and safe environment.
- Sales and Profitability: Develop and implement strategies to increase sales and profitability, including managing labor costs, controlling inventory, and optimizing menu pricing.
- Marketing and Community Engagement: Develop and implement marketing strategies to attract new customers and retain existing ones, including social media marketing, local advertising, and community events.
- Education: High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred.
- Experience: At least two years of experience in restaurant management, with a proven track record of success in customer service, team leadership, and operational excellence.
- Skills: Strong communication and interpersonal skills, with the ability to lead and motivate a team of employees. Proficient in inventory management, cash handling, and point-of-sale systems.
The Restaurant General Manager will work in a fast-paced restaurant environment, with frequent exposure to noise, heat, and physical activity. The ideal candidate will be able to work in a team environment, with flexibility to work varied shifts, including evenings, weekends, and holidays.
