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Web Management Specialist

2 months ago

SaintBrieuc, Bretagne, United States Collabera Full time
Job Description

Job Title: Web Management Analyst

Job Summary:

We are seeking a highly skilled Web Management Analyst to join our team at Collabera. As a key member of our Operations & Technology Division, you will play a critical role in supporting multiple concurrent projects in a fast-paced environment.

Key Responsibilities:

  • Project Support: Work on and/or lead multiple tasks in support of one or more projects that use traditional waterfall or Agile methodologies.
  • Business and IT Stakeholder Engagement: Engage with business and IT stakeholders to identify, understand, document, and review business and nonfunctional scope, requirements, and processes.
  • Technology Research and Evaluation: Research and evaluate different technology solutions involving COTS/SaaS or custom build or a combination of both.
  • Cost-Benefit Analysis: Participate in cost-benefit analysis for business solutions based upon approved scope, assumptions, constraints, and evaluations.
  • Project Status Reporting and Communications: Collaborate with project managers, developers, test analysts, engineers, and other stakeholders through the project lifecycle, and assist in project status reporting and communications.
  • Test Planning and Execution: Develop test plans to ensure accurate and reliable product validation.
  • System and User Acceptance Testing: Provide support, guidance, and clarity to testing and business teams during system and user acceptance testing.
  • IT Work Effort and Equipment Management: Accountable for ensuring IT related work efforts are completed on time and equipment is purchased, installed and validated to meet project Go-Live dates.
  • Subject Matter Expertise: Be an active Subject Matter Expertise (SME) on the business use of solutions, systems, and associated processes.
  • Maintenance, Operations, and Business Support: Support impact analysis related to applications maintenance and support wherever applicable and assigned.
  • Ad-Hoc Activities: Lead and/or support assigned ad-hoc activities related to business technology, analysis requests, and vulnerability remediation.
  • Operational Activities: Support operational activities to streamline and optimize teams performance and efficiency.
  • Automation and Process Documentation: Ensure minimal reliance on manual work and focus more on automation. Prepare process and training documentation of all processes as needed.
  • Leadership and Communication: Collaborate effectively with IT, business, and vendor project stakeholders to ensure successful product implementations and adoptions.
  • Qualifications:
    • 2 years of related work experience
    • Bachelors degree in computer science, information management systems, business administration, or related field
    • Experience with supporting and/or managing IT projects including infrastructure projects
    • Experience in end-to-end analysis, design, implementation, and support of applications involving COTS & SaaS
    • Experience supporting and/or managing multiple, cross-functional IT projects to ensure timely progress against project budget, schedule and resource plans
    • Experience with Agile and SDLC projects, and/or Operations involving production application maintenance, support, and business operations
    • Understanding of Agile methodology and experience participating in stand ups, retrospectives, demos and sprints
    • Gathering project requirements and translating them into user stories with detailed acceptance criteria based on business-driven functionality and technical capabilities
    • Strong analytical and process design skills; ability to define data requirements and integration options
    • Effective communications with business personnel to understand existing processes and define future processes
    • Ability to work independently with a technical and/or infrastructure teams
    • Strong problem solving and excellent verbal and written communication skills
    • Experience with technically troubleshooting system or product issues
    • High level understanding of cloud, hardware, software, and infrastructure technologies (networking, file systems, databases etc.,)

What We Offer:

Collabera offers a dynamic and challenging work environment that fosters growth and development. As a Web Management Analyst, you will have the opportunity to work on a variety of projects and contribute to the success of our Operations & Technology Division.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application to join our team at Collabera.