General Manager

4 weeks ago


Memphis, Tennessee, United States TouchPoint Full time
Job Description

Job Summary:

The General Manager is a key leadership role at TouchPoint, responsible for overseeing the day-to-day operations of a Company account. This position requires excellent communication skills, the ability to multitask, strong team leadership, client relations, and a commitment to delivering superior food quality and customer service.

Key Responsibilities:

  • Oversee all P&L and budgeting for the account, ensuring financial stability and growth.
  • Manage overall day-to-day operations, including scheduling, payroll, and team training.
  • Conduct HR functions, including hiring, progressive counseling, and terminations.
  • Maintain excellent relationships with customers, guests, and clients, as well as other departments.
  • Collaborate with the Chef and management team to create menus and provide top-quality food.
  • Implement new culinary programs in conjunction with Company marketing and culinary teams.

Preferred Qualifications:

  • Bachelor's degree in Hospitality or Culinary Arts preferred.
  • Five years of foodservice operation experience, with high-volume production and catering experience essential.
  • Previous experience managing a budget and leading a team.
  • Desire to learn and grow with a top-notch foodservice company.

Benefits:

  • Medical, dental, and vision insurance.
  • Life insurance and AD&D.
  • Disability insurance.
  • Retirement plan.
  • Paid time off.
  • Holiday time off (varies by site/state).
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Identity theft protection.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts (FSAs).

TouchPoint is an equal opportunity employer.

Compass Group is an equal opportunity employer.



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