Patient Account Coordinator

3 days ago


Sioux Falls, South Dakota, United States Dakota Performance Solutions Full time

We are seeking a highly motivated individual to join our team as a Medical Customer Service Representative at Dakota Performance Solutions. This is a full-time position with a competitive salary range of $15-$17 per hour.

About the Job

In this role, you will be responsible for establishing and assigning financial responsibility, collecting co-payments, pre-payments, and/or payments on account balances. You will also work through queues to address and resolve issues specific to insurance, including work queue errors and denied insurance claims.

The Medical Customer Service Representative will be the liaison between customers and our clients, providing excellent customer service and maintaining good patient relations. You will work closely with our team to ensure seamless solutions that bring tangible business value to organizations around the world.

This is a hybrid remote position located in Sioux Falls, SD 57104, requiring an 8-hour shift from 11am-8:30pm Monday-Friday. We offer a comprehensive benefits package, including 401(k) match, dental insurance, health insurance, paid time off, and vision insurance.

Responsibilities
  • Establish and assign financial responsibility
  • Collect co-payments, pre-payments, and/or payments on account balances
  • Work through queues to address and resolve issues specific to insurance


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