Airport Customer Support Representative
1 week ago
**Company Overview:** Prospect Airport Services Inc is a leading provider of airport services, dedicated to delivering exceptional customer experiences. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent.
As a key member of our frontline team, you will be responsible for providing top-notch support to our customers at the front/ticketing counter, gate area, or baggage service office. Your primary duties will include assisting with checking-in, ticketing, tagging/handling baggage, boarding, deplaning, and dispatching flights on-time.
**Key Responsibilities:**
- Provide exceptional customer service to ensure a positive airport experience
- Assist with check-in, ticketing, and baggage handling processes
- Support flight operations by ensuring timely departures and arrivals
- Work collaboratively with other team members to achieve common goals
**Requirements:**
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with changing priorities
- Familiarity with airport operations and procedures a plus
**Benefits:**
- Competitive salary: $40,000 - $60,000 per year, depending on experience
- Ongoing training and development opportunities
- A dynamic and supportive work environment
**Estimated Salary:** $45,000 per year, based on average industry standards and location factors.
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