Weekend Night Auditor

1 week ago


Morrisville, North Carolina, United States Hyatt House Raleigh Durham Airport Full time
Job Summary

The Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Guest Registration and Reservations: Register guests, make reservations, and ensure accurate and efficient processing of guest information.
  • Daily Reports and Transactions: Prepare and balance daily reports, including revenue, expenses, and other financial transactions.
  • Security Walks: Conduct regular security walks to ensure the safety and security of our guests and staff.
  • Front Desk Operations: Manage the front desk during the overnight shift, including handling guest requests, resolving issues, and maintaining a high level of customer service.
  • Communication and Teamwork: Collaborate with other departments, including housekeeping, maintenance, and security, to ensure seamless operations and excellent guest service.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field helpful.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Excellent communication and problem-solving skills, ability to work independently and with minimal supervision, knowledge of accounting principles, and proficiency in Windows operating systems and company-approved spreadsheets and word processing.
Benefits

As a Night Auditor at Hyatt House Raleigh Durham Airport, you will enjoy a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.


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