Ricoh Field Service Specialist
7 days ago
The estimated salary for this position is $60,000-$80,000 per year.
About Pacific Office AutomationPacific Office Automation is a leading provider of office management solutions, offering cutting-edge technology and award-winning customer service. With 25 offices across 7 states, we are one of the largest private dealerships in the nation and a top dealer for Konica Minolta, Ricoh, Canon, Sharp, Oce, Lexmark, and HP.
About the RoleThis role is responsible for coordinating all activities related to the service of copiers/printers and customers in the assigned territory. The ideal candidate will have experience in the Copier and/or Printer Repair and technology industry, with strong technical knowledge and excellent communication skills.
Responsibilities- Maintain and repair assigned territory machines to meet departmental service and profitability goals.
- Routinely demonstrate and create a helpful and positive work culture.
- Encourage and build positive relationships and communicate effectively with all co-workers and outside customers and vendors.
- Conduct self at all times in accordance with the company's Code of Conduct.
To be successful in this role, you should have:
- 2+ years supporting copier/printer office equipment.
- Good basic knowledge of computers and computer networks.
- A strong work ethic and track record of personal growth & development.
Certification and/or hands-on experience with one or more of the following product lines is required: Konica Minolta, Ricoh, Canon, Sharp, Oce, Lexmark, and HP.
Working ConditionsThis role requires standing, bending, kneeling, sitting, walking, speaking, regular application of basic manual skills (driving, keyboard, eye/hand coordination), working with hands – manual dexterity, and the ability to lift up to 50 lbs. Mental demands include problem-solving, verbal communication, customer contact, comprehending technical documents & instructions, multi-tasking, and mental acuity.
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