Commission and Field Service Specialist III
4 days ago
The SCR Commissioning & Field Service Specialist is a key role within Southwire Company, LLC, responsible for the installation, commissioning, and start-up of SCR systems. This individual must possess in-depth knowledge of major subsystems of copper and aluminum rod mills sold to customers, providing process installation guidance and support.
Key Responsibilities- Supervise customer installation of SCR systems
- Install, configure, commission, and troubleshoot subsystems of the continuous processing system
- Solve complex problems to identify process and/or equipment improvement opportunities
- Assist in specifications, installation, and modification of SCR systems
- Manage SCR service program, including periodic audits, vibration analysis monitoring, and PM program for end users
- Develop and maintain PM documents for SCR equipment sold to end users
- Perform customer training on features and general maintenance of the systems
- Act as a resource to answer technical questions posed by customers and new employees
- Produce daily progress reports during startups and field service visits
- Prepare reports, analyze data, and make recommendations for improving operations and solving maintenance-related problems
- Document customer visits, process audits, and problem-solving approach during troubleshooting
- International travel, potentially several weeks duration at a time, of up to 25% is required
- Minimum Education Level: Bachelor's
- Specialized Degree: Engineering degree or 15+ years direct experience
- Years of Experience: 5+
- Field of Expertise: Installation and maintenance of industrial equipment
- Strong interpersonal communication and organizational skills
- Strong analytical and problem-solving skills
- Flexibility and adaptability to changing requirements
- Self-starter with a passion for problem solving and continuous improvement
- Proven experience of successful completion of projects
- AutoCad experience or ability to learn to use this software
- Ability to interpret technical drawings, schematics, and OEM manuals
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
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Commission and Field Service Specialist III
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