HVAC Training and Development Specialist

3 weeks ago


Phoenix, Arizona, United States Champions Group Holdings Full time
Job Overview
Champions Group Holdings is seeking a highly skilled HVAC Maintenance/Sales Trainer to join our team. As an expert in HVAC systems, sales, and customer service best practices, you will be responsible for developing and delivering high-quality training programs to our new and existing sales and service teams.

Key Responsibilities:
  • Design and implement comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies.
  • Facilitate hands-on workshops to reinforce technical skills, including installation, troubleshooting, and maintenance procedures.
  • Train existing technicians on key product features, effective selling techniques, upselling opportunities, and customer service best practices.
  • Conduct assessments and provide constructive feedback to support trainees' growth and development.
  • Collaborate with department heads to identify training needs and tailor content to address specific performance gaps or industry changes.
  • Provide foundational training to new service team members, ensuring they are equipped to confidently perform their roles from day one.

Salary Range: $110,000—$150,000 USD per annum

About Us

We are a nationwide leading provider of essential home services specializing in heating, air conditioning, and plumbing services. Our mission is to maintain long-term relationships with our customers by delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing, and electrical products.


Requirements:
  • 5+ years of proven experience in HVAC sales, maintenance, and/or training.
  • Strong understanding of HVAC systems, sales, and customer service best practices.
  • Exceptional communication and presentation skills.
  • Experience using learning management systems (LMS) or other training tools.
  • Ability to motivate and engage team members with diverse learning styles.
  • Willingness to travel approximately 60% of your time, often staying overnight for work.


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