Senior Machine Learning Engineer

1 month ago


San Francisco, California, United States Square Inc. Full time
About the Role

We are seeking a highly skilled Senior Machine Learning Engineer to join our Customer Support Experience team at Square Inc. As a key member of our team, you will play a critical role in building high-quality support experiences for our customers.

Key Responsibilities
  • Design and develop advanced machine learning models to improve customer support chatbots
  • Collaborate with cross-functional teams to prioritize, scope, design, and deploy ML models
  • Develop and maintain repeatable, high-throughput modeling pipelines
  • Research and develop new technologies and techniques to improve customer support experiences
Requirements
  • 5+ years of experience with applied Machine Learning or Deep Learning
  • Graduate degree in Computer Science, AI, ML, Applied Math, Stats, Physics, or a related technical field
  • Proven track record of providing mentorship and technical leadership
  • Strong understanding of software development principles and practices
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Access to cutting-edge technologies and tools


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