Backroom Coordinator
2 months ago
We are seeking a highly motivated and organized Backroom Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, providing exceptional customer service, and maintaining a clean and organized store environment.
Key Responsibilities- Merchandising and Processing
- Create a positive internal and external customer experience by engaging and interacting with all customers.
- Promote a culture of honesty and integrity; maintain confidentiality.
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Store Operations
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
- Ensure Associates complete tasks and activities according to store plan; prioritize as needed.
- Monitor productivity of team and coach as necessary.
- Customer Service
- Role model exceptional customer service.
- Provide and accept recognition and constructive feedback.
- Partners with Management on Associate training needs to increase effectiveness.
- Other Responsibilities
- Organize and rotate back stock for easy replenishment.
- Maintain and uphold merchandising philosophy and signage standards.
- Maintain all organizational, cleanliness and recovery standards for the backroom area.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
Marshalls offers a competitive benefits package, including:
- Associate discount.
- EAP.
- Smoking cessation.
- Bereavement.
- 401(k) Associate contributions.
- Child care & cell phone discounts.
- Pet & legal insurance.
- Credit union.
- Referral bonuses.
Those who meet service or hours requirements are also eligible for:
- 401(k) match.
- Medical/dental/vision.
- HSA.
- Health care FSA.
- Life insurance.
- Short/long term disability.
- Paid parental leave.
- Paid holidays/vacation/sick.
- Auto/home insurance discounts.
- Scholarship program.
- Adoption assistance.
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