Senior Manager

4 weeks ago


Sacramento, California, United States Golden 1 Full time
Fraud Operations Manager Job Description

At Golden 1, we are seeking a highly skilled Fraud Operations Manager to lead our fraud prevention and risk investigations team. As a key member of our organization, you will be responsible for establishing and leading a comprehensive investigations capability to identify, reduce, and resolve fraudulent activity.

Key Responsibilities:
  • Develop and implement standard operation procedures for fraud investigations to ensure consistency and efficiency across teams.
  • Manage capacity plans for investigation inventory, including agent tuning and case aging, to ensure production goals and service level agreements are maintained.
  • Collaborate with cross-functional teams to develop and implement strategies and initiatives to combat fraud effectively.
  • Lead in the coordination of all fraud activities institution-wide, including exam management, risk assessments, and targeted training.
  • Develop highly skilled staff to effectively protect the assets of the credit union and assist members during fraud events.
Requirements:
  • Minimum of 7 years of progressive fraud management, compliance, or other security work within a financial institution.
  • Five years of more leadership experience directly managing a team of five or more within a professional environment.
  • Appropriate subject matter expertise, comprehensive understanding of credit union products, and understanding of compliance with all Federal Regulations.
Preferred Qualifications:
  • Two or more of the following certifications: Professional Certified Investigator (PCI), Certified Fraud Investigator (CFI), Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Bank Secrecy Act Compliance Specialist (BSACS), Credit Union Compliance Expert (CUCE).
What We Offer:
  • A competitive salary range of $129,400.00 - $150,000.00 annually.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to make a difference in the financial industry, please submit your application.



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