Personal Banker Highland Park Position

4 weeks ago

GondrecourtleChâteau, Grand Est, United States Quality Talent Group Full time
About the Job

We are seeking a skilled Personal Banker to join our team in Highland Park. As a Personal Banker, you will be responsible for building relationships with customers, providing exceptional customer service, and helping them achieve their financial goals.

Key Responsibilities:
  • Deliver exceptional customer service by building relationships and providing personalized solutions to meet customers' financial needs.
  • Assist customers with opening new accounts, completing service requests, and submitting credit applications.
  • Develop a deep understanding of bank products and services to connect customers with the right solutions.
  • Interact with customers to demonstrate care and build strong relationships.
  • Provide options for bank products and services to customers and refer their financial needs to other bankers and partners as needed.
Requirements:
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Preferred Qualifications:
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Experience proactively engaging with customers through outreach via phone or email.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
  • Experience working with others on a team to meet customer needs.
  • Experience fostering and developing strong customer relationships.
  • Ability to build strong relationships with internal partners.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Ability to interact with integrity and professionalism with customers and team members.
Job Expectations:
  • Ability to work a schedule that may include most Saturdays.
  • Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace.

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