Dental Operations Manager

5 days ago


Mount Vernon, New York, United States Gentle Dental Full time
About the Role

As a Practice Manager at Gentle Dental, you will be responsible for ensuring the smooth day-to-day operations of our dental practice.

Salary and Benefits

The salary range for this position is $69,000 - $73,000 per year, depending on experience. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as 401(k) matching and paid time off.

Key Responsibilities
  • Maintain an office environment that ensures optimal patient care and customer service.
  • Oversee and supervise front and back office staff.
  • Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention, and profitability.
  • Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls, and other administrative duties.
  • Develop and implement office budgets and manage the procurement of general office supplies and equipment.
  • Recruitment, retention, and termination of staff, work with HR to assess, investigate, and resolve employee issues.
  • Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
  • Maintain advanced knowledge of software systems to compile, store, and retrieve data for managerial reporting.
Requirements
  • Leadership experience 3+ years
  • Previous Dental or healthcare management experience preferred but not required.
  • Must have excellent verbal and written communication skills.
  • Computer literate a must (Denticon experience is a plus).
  • Bilingual is a plus.
Qualifications
  • Bachelor's degree or better

Gentle Dental has a strong commitment to its employees and provides opportunities for growth and development within the company.



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