Client Experience Manager

3 days ago


Tuscaloosa, Alabama, United States Knitwell Group Full time
Job Overview:
LOFT is seeking a skilled and dedicated Part-time Sales Lead to join our team in Midtown Village, Tuscaloosa, AL. As a key member of our store operations team, you will be responsible for driving sales growth, improving client satisfaction, and ensuring seamless store operations. This is an excellent opportunity for someone looking to advance their career in retail sales and gain valuable experience in a fast-paced and dynamic environment.

About Us:
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Key Responsibilities:
In this role, you will be responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store. This includes driving revenue by proactively managing the client experience, coaching associates on client interactions, and possessing keys to the store to perform opening and closing procedures. You will also be responsible for utilizing reports to make effective merchandising decisions and style the store in Division standards.

Requirements:
To be successful in this role, you should have a minimum of six months of sales associate experience with ANN INC. or equivalent experience with another retailer. Part-time or full-time managerial experience is preferred. You should also be able to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

Salary:
The estimated salary for this position is $14-$16 per hour, depending on experience. With a projected annual income of approximately $28,000-$32,000, this is an excellent opportunity for someone looking to advance their career in retail sales.

Benefits:
As an employee of LOFT, you will be eligible for a range of benefits, including health insurance, paid time off, and opportunities for professional development. Additionally, you will be part of a dynamic and supportive team environment that values collaboration and innovation.

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