Banking Operations Specialist

3 days ago


West Des Moines, Iowa, United States Farmers State Bank Full time
Job Description

We are seeking a dedicated and customer-focused Banking Operations Specialist to join our team at Farmers State Bank. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Manage cash drawers, count change, and reconcile discrepancies
  • Process customer transactions, including deposits, withdrawals, and loan payments
  • Provide exceptional customer service, respond to customer inquiries, and resolve issues promptly
  • Maintain accurate records, including customer information and transaction history
  • Collaborate with colleagues to achieve branch goals and objectives
Requirements:
  • High school diploma or equivalent required
  • Intermediate PC skills (Excel, Word, etc.)
  • Excellent customer service skills
  • Effective decision-making and problem-solving skills
  • Detailed-oriented


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