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Customer Service Associate
2 weeks ago
In this exciting role as a Customer Service Associate at Family Dollar, you will have the opportunity to provide exceptional service to customers and be part of a dynamic team. As a key member of our retail staff, your primary responsibility will be to greet customers and assist them with selecting merchandise that meets their needs.
The ideal candidate will be able to work effectively in a fast-paced environment, multitasking while operating a cash register, answering customer questions, and maintaining store appearance. Additionally, you will be responsible for resolving customer complaints and escalating issues when necessary. If you are a friendly and approachable individual who enjoys working with people, we encourage you to apply for this rewarding position.
This is an excellent opportunity to develop your skills in customer service, sales, and teamwork, while also contributing to a company that values its employees and strives to provide the best shopping experience for its customers.
Duties and Responsibilities:
* Greet customers and assist them with selection of merchandise
* Operate a cash register efficiently and accurately process transactions
* Answer customer questions regarding the store and merchandise
* Resolve customer complaints and escalate issues when necessary
Requirements:
* Friendly and approachable demeanor
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Basic math skills and accuracy with handling cash
Benefits:
* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and supportive work environment
About Us:
FAMILY DOLLAR is a leading retailer offering a wide range of products and services to our customers. Our mission is to provide a welcoming shopping experience, offering quality products at affordable prices. We value our employees and strive to create a positive and inclusive work environment that supports personal and professional growth.