Customer Service Coordinator

3 weeks ago


Andover, United States Benjamin Franklin Plumbing of Manchester, CT Full time
Job Title: Customer Service Coordinator

About Us: At Benjamin Franklin Plumbing of Manchester, CT, we are dedicated to providing exceptional service and reliability. As a leading plumbing company, we are committed to building strong relationships with our customers and delivering top-notch solutions.

Salary: $45,000 - $60,000 per year

Job Description: We are seeking a highly motivated Customer Service Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong attention to detail. This role is responsible for dispatching plumbing service calls, interacting with customers, and resolving any issues that may arise. Additionally, the coordinator will schedule appointments, manage the dispatch board, and communicate with field technicians to ensure maximum productivity and customer satisfaction.

Required Skills and Qualifications:
  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills


Benefits: Our company offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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