General Manager, Hammes Notre Dame Bookstore

17 hours ago


South Bend, Indiana, United States Bned Full time
Job Title: General Manager, Hammes Notre Dame Bookstore

Job Summary:

Barnes & Noble College is a unique retail environment focused on delivering exceptional customer service. As a General Manager, you will oversee a store or group of stores with annual volumes over $6m. You will be accountable for all aspects of the store, including financial results, operations, merchandising, talent acquisition, customer service, and campus relations.

Key Responsibilities:

  • Execute business strategies to drive sales, increase customer satisfaction, and expand store traffic.
  • Manage visual merchandising standards, ensure merchandise availability, and maintain appropriate inventories.
  • Develop and lead a team of store members to provide exceptional customer service and achieve sales goals.
  • Analyze sales figures, interpret trends, and forecast future sales to manage controllable costs and keep operations profitable.
  • Ensure quality, customer service, and health and safety standards are met by providing a safe and clean store environment.

Requirements:

  • 7+ years of supervisory experience in a retail setting or a graduate of the Best Seller Program.
  • Bachelor's degree in Business Administration or a relevant field.
  • Leadership experience to direct and develop a workforce of managers and sales associates.
  • Strong interpersonal, communication, and problem-solving skills to manage campus relationships and corporate initiatives.

COVID-19 Considerations:

Our stores comply with all applicable federal, state, and local requirements and/or recommendations regarding social distancing and sanitizing.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.



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