Sales Associate

3 weeks ago


Gainesville, Florida, United States pacsun Full time
About the Role:

The Sales Associate is a key member of the Pacsun team, responsible for delivering an exceptional customer experience and driving sales through passion for product, brands, fashion, and trends. This role requires a strong focus on customer centricity, result-driven performance, and authenticity in all interactions.

Key Responsibilities:
  • Deliver an engaging, positive, and authentic customer experience with all customers
  • Focus on full-price selling while maintaining awareness of product value and promotions
  • Handle customer situations in compliance with policy and procedures, attempting to "solve for yes" and partnering with leadership when dealing with escalated issues
  • Complete all assigned tasks in a timely and efficient manner
  • Execute all visual directives and maintain visual standards set by the company and as directed by the management team
  • Support high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience
  • Uphold and comply with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide, and the Safety Program
  • Comply with all Loss Prevention policies and communicate violations directly to the leadership team or via the Silent Witness Hotline
  • Share feedback from customers with the leadership team to improve the overall customer experience

Requirements:
  • Passion for product, brands, fashion, and trends
  • High School Diploma or equivalent preferred
  • Effective written, verbal, and presentation skills
  • Strong communications skills
  • Excellent time management skills
  • Proficient in math and possesses strong computer skills

Physical Requirements:
  • The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • The associate must frequently sit/stand for long periods of time and climb ladders as needed.
  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle, or feel; as well as reach, twist, or squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Hotel, Airplane, and Car Travel may be required for SM and above roles only.

Work Schedule:
This is a part-time position. Ability to work a range between 10-20 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
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