Seasonal Retail Customer Service Team Member

4 weeks ago


Old Orchard Beach, Maine, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Retail Customer Service Team Member. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store appearance and organization.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Sales and Merchandising: Meet or exceed sales targets, maintain a thorough knowledge of products and services, and effectively communicate product features and benefits to customers.
  • Store Appearance and Organization: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales goals, provide feedback and coaching to team members, and communicate effectively with store management.
  • Adaptability and Flexibility: Be flexible and adaptable in a fast-paced retail environment, with the ability to work a variety of shifts, including evenings, weekends, and holidays.
Requirements
  • High School Diploma or Equivalent: Required.
  • Retail and Customer Service Experience: Preferred.
  • Excellent Communication and Interpersonal Skills: Required.
  • Ability to Work in a Team Environment: Required.
  • Adaptability and Flexibility: Required.
What We Offer
  • Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
  • A Fun and Dynamic Work Environment: We offer a fun and dynamic work environment, with a team-oriented culture and a commitment to customer satisfaction.


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