Emergency Response Coordinator
1 month ago
As an EMA 911 Dispatcher with Franklin County, you will play a critical role in ensuring the safety and quality of life for our community. This dynamic position requires strong communication skills, attention to detail, and the ability to work well under pressure.
About Our MissionWe take pride in dedicating ourselves to professionalism and public service. Our mission is to contribute to the safety and quality of life of our community by linking citizens and public safety agencies with efficient, reliable, responsive, and professional communication services.
Job SummaryThis full-time position involves working 12-hour rotating shifts, including nights, weekends, and holidays. As an EMA 911 Dispatcher, your primary responsibilities will include:
- Responding to emergency calls from the public or first responders in a prompt and courteous manner
- Conducting thorough interrogations of calls to gather vital information
- Determining the necessary apparatus and personnel to address emergencies
- Transmitting and receiving messages using approved terminology
To be successful in this role, you must have:
- A high school diploma or equivalent
- The ability to work rotating shifts, including nights, weekends, and holidays
- Strong communication and typing skills
- Ability to maintain composure in stressful situations
- No felony convictions
We offer a competitive salary, starting at $24.50 per hour, based on experience. Additional benefits include:
- Affordable health, dental, vision, and life insurance
- Earned and accrued personal leave and catastrophic illness leave
- Shift differential
- Pension and Deferred Compensation plans
- Holiday pay
At Franklin County, we are committed to providing our employees with a supportive and inclusive work environment. We strive to create opportunities for growth and development, and we value diversity, equity, and inclusion. If you are passionate about serving your community and have a strong commitment to public service, we encourage you to apply for this exciting opportunity.
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