Mansion Receptionist

2 months ago


Austin, Texas, United States Commodore Perry Estate Full time
Restaurant Host at Commodore Perry Estate

Become an integral part of the experience at Commodore Perry Estate, a distinguished establishment in Austin, redefined by renowned designer Ken Fulk. We are crafting a contemporary interpretation of a historic residential estate, providing guests with a serene environment to unwind, celebrate, and engage in meaningful conversations. Our venue features a luxurious full-service hotel, a private mansion, Lutie's Restaurant, a spacious outdoor pool, and versatile event spaces both indoors and outdoors. At Commodore Perry Estate, we foster a unique, family-oriented work culture that values individuality, encourages ambitious aspirations, and offers competitive pay and benefits.

Position Overview

As a Restaurant Host, you will play a vital role in upholding our inviting atmosphere and ensuring exceptional service for our guests during their stay. Your duties will include:

  • Warmly greeting guests, managing check-ins, and assisting with seating arrangements.
  • Handling phone inquiries, managing reservations, processing in-room dining orders, and accurately maintaining reservation records.
  • Collaborating with restaurant and pool staff to optimize guest seating and flow.
  • Organizing station assignments, guiding support staff, and ensuring proper table setups.
  • Maintaining cleanliness and organization of the host/hostess station and work areas.
  • Updating guest profiles, managing VIP arrivals, and efficiently addressing special requests.
  • Ensuring menus and wine lists are current, clean, and well-stocked.
  • Promptly addressing and resolving guest concerns to ensure satisfaction.
  • Staying informed about hotel services, local attractions, and providing accurate information to guests.
  • Working closely with Food and Beverage Management to cultivate a positive restaurant environment.
Qualifications
  • Previous experience in hospitality or customer service, ideally in a high-end environment.
  • Strong communication skills, a positive attitude, and fluency in English (both spoken and written).
  • Compliance with minimum age requirements for serving alcohol.
  • Flexible availability, including weekends and holidays.
  • Ability to obtain necessary certifications such as food handlers or alcohol training.

Our Commitment: Auberge Resorts Collection showcases a portfolio of exceptional hotels, resorts, residences, and private clubs. Each property reflects a customized approach to luxury, embodying the essence of its location through striking design, outstanding dining experiences, rejuvenating spas, and attentive service. With locations across three continents, Auberge invites guests to create unforgettable memories in some of the world's most sought-after destinations.

Diversity and Inclusion: 4100 Red River Holdings LLC is dedicated to fostering diversity and is committed to providing equal opportunities to all employees and applicants, without regard to race, color, religion, gender, nationality, age, disability, or genetic background. We adhere to federal, state, and local regulations regarding non-discrimination in all employment aspects.