Food Service Retail Operations Manager

4 days ago


Lebanon, Indiana, United States Pilot Company Full time
Job Description Summary
Pilot Flying J seeks an experienced Deli General Manager to lead our retail teams in achieving sales, profitability, and customer satisfaction goals. As a key member of our leadership team, you will drive growth, manage budgets, and foster a positive work environment.

Key Responsibilities
• Oversee daily operations of high-volume retail facilities
• Develop and implement business strategies to meet sales and profitability targets
• Lead cross-functional teams to achieve operational excellence
• Ensure excellent customer service and loyalty
• Manage inventory, labor costs, and financial performance

Requirements
A successful Deli General Manager should possess 2-3 years of management experience in restaurant, deli, or foodservice, with previous expertise in high-volume retail and P&L accountability. Strong leadership, communication, and problem-solving skills are essential for this role.

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