F&B Operations Manager

1 day ago


Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full time
Job Title: F&B Supervisor

Chinook Winds Casino Resort Hotel is seeking a highly skilled and experienced F&B Supervisor to join our team. As an F&B Supervisor, you will be responsible for ensuring the smooth operation of our food and beverage outlets, providing exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities:
  • Manage daily operations of food and beverage outlets, including staff supervision, inventory management, and customer service.
  • Ensure compliance with Chinook Winds Casino Resort Hotel policies and procedures, as well as health and safety regulations.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Train and develop staff to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Monitor and control inventory, including ordering and receiving supplies, and maintaining accurate records.
  • Collaborate with other departments, such as marketing and events, to promote our food and beverage services.
  • Perform other duties as assigned by management.
Requirements:
  • 2+ years of experience in food and beverage management, preferably in a casino or hospitality environment.
  • Proven track record of success in managing staff, improving customer satisfaction, and increasing sales.
  • Excellent communication and leadership skills, with the ability to work effectively with diverse teams.
  • Knowledge of food and beverage operations, including inventory management, customer service, and staff supervision.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
  • High school diploma or equivalent required; degree in hospitality, food service, or related field preferred.
Working Conditions:

Work will take place in a busy gaming environment with multiple distractions. Some or all of work may take place on the gaming floor. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.



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