Creative Services Manager

2 weeks ago


Rossford, United States Michaels Stores Full time
About the Role

We are seeking a highly skilled Creative Services Manager to join our team at Michaels Stores. As a key member of our store leadership, you will be responsible for delivering exceptional customer experiences and leading our front-end operations.

About You

To be successful in this role, you will have a proven track record of managing and motivating teams to achieve sales goals and provide outstanding customer service. Your excellent communication and interpersonal skills will enable you to build strong relationships with customers and colleagues alike.

Responsibilities
  • Manage and execute shrink and safety programs to maintain a safe and secure shopping environment
  • Lead the delivery of high-quality custom framing solutions to our customers on time
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs
  • Ensure all front-end policies and procedures are followed
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Train, observe, and coach the customer experience team to achieve results
About Michaels

Michaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We are committed to fueling the joy of creativity and providing a positive work environment for our team members.

What We Offer

We offer a competitive salary range of $55,000 - $70,000 per year, based on location and experience. Our benefits package includes health insurance, paid time off, tuition assistance, and employee discounts.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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