Keyholder

1 month ago


Hagerstown, Maryland, United States Torrid Full time
About the Role

We are seeking a highly motivated and experienced Keyholder to join our team at Torrid. As a Keyholder, you will play a critical role in providing exceptional customer service, driving sales, and supporting store operations.

Key Responsibilities
  • Provide support to the store management team in achieving company objectives and KPI goals
  • Set the example for excellent customer service and sales skills, ensuring the team provides a positive shopping experience
  • Support the management team in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
  • Perform register functions and use sales, promotion, and product knowledge to drive add-on sales
  • Assume responsibility for all store operations when the Store Manager is out of the store, acting as Manager on Duty
Requirements
  • Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while creating an amazing customer experience
  • Flexibility and ability to adapt to changing situations, environments, challenges, job duties, and work schedules
  • Be fashion-focused and stay on top of current trends
What We Offer
  • A comprehensive benefits package, including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP), and jury duty
  • Additional perks, including monthly bonus potential, associate discount (50%), tuition reimbursement, and childcare discount program

Pay range: $17.28 - $20.52 per hour

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status.