Customer Service Representative

2 weeks ago


York, South Carolina, United States Food Lion Full time
Job Description:

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Food Lion. In this role, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide fast, easy, flexible, and friendly service to customers
  • Assist the Customer Service Manager in maintaining standards according to Front End Standard Practice Manual
  • Scan customers' orders and handle payment transactions
  • Maintain accurate cash control and follow procedures for refunds and error correction
  • Identify customers needing assistance and offer to take their order to their car

Requirements:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Working Conditions:

  • Stand 100% of the time, frequently walking short distances
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion

Estimated Salary:$30,000 - $40,000 per year, depending on experience



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