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Automotive Service Technician Position
2 months ago
We are seeking a skilled Automotive Service Technician to join our team at Blossom Chevrolet. As a key member of our Service Department, you will be responsible for providing exceptional customer service and ensuring the safe and honorable delivery of vehicle service.
Key Responsibilities- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
- Ensure that common courtesy is shown toward all customers you come into contact with.
- Act as a secondary customer greeter to customers that have not yet been acknowledged while in the vicinity of the Service Drive.
- Keep up to date with all technical publications, Service Comm, and Asist terminal operations.
- Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
- Address all original customer concerns before moving onto additional sales.
- Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation.
- Ensure the customers vehicle is returned as clean, or cleaner than when it arrived.
- Participate in any Factory, or in-house sponsored training programs offered to you.
- Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
- Perform any other duties assigned by the Service Manager, ASM or Group Leader.
- Always come to work on time, ready to work, and in a clean uniform.
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
- Proven track record of achieving or over-achieving goals.
- Outstanding communication skills.
- Professional appearance and work ethic.
- Great attitude with a high-energy personality.
- Superior customer service skills.
- Ability to read and comprehend instructions.
- Ability to exercise good judgement.
- Valid State drivers license and good driving record.
- High school diploma or equivalent.
- Must have technical aptitude displayed by ASE certification.
- Technical or trade school degree preferred.
