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Sales Associate

2 months ago

Spring, Texas, United States North Freeway Hyundai Full time

Sales Associate

As a Sales Associate at North Freeway Hyundai, you will be instrumental in providing exceptional customer service by effectively managing transactions and assisting clients. You will serve as the primary contact for customers during the purchasing process, aiming to create a smooth and enjoyable shopping experience. Your keen attention to detail and friendly demeanor will greatly enhance customer satisfaction and contribute to the ongoing success of our business.

Key Responsibilities:

  • Customer Engagement:
    • Greet customers warmly and assist them with their purchases and inquiries.
    • Provide information regarding our products, promotions, and company policies as needed.
    • Address customer concerns or feedback promptly and escalate issues to the appropriate department if necessary.
    • Maintain a professional and positive attitude consistently, reflecting the values of North Freeway Hyundai.
  • Transaction Management:
    • Efficiently process customer transactions, including cash, credit/debit cards, and other payment methods using our point-of-sale systems.
    • Accurately calculate and collect payments for goods and services purchased.
    • Ensure all transactions are completed correctly and comply with company protocols and guidelines.
    • Verify the accuracy of transaction details, such as prices and discounts, before finalizing sales.
  • Cash Handling:
    • Safely manage cash transactions and follow established cash handling procedures.
    • Balance cash registers and reconcile transactions at the end of each shift.
    • Prepare daily cash summaries and deposits for financial record-keeping.
    • Maintain organized records of cash transactions and related documentation.
  • Administrative Support:
    • Assist with various administrative tasks, including answering phones, organizing paperwork, and managing documentation related to sales and services.
    • Collaborate with different departments within the company to ensure operational efficiency and customer satisfaction.
    • Participate in training sessions and meetings to stay informed about company policies, practices, and offerings.