Software Developer Systems Specialist

3 weeks ago

Pierre, South Dakota, United States Cayuse Holdings Full time
About the Job

Cayuse Holdings is seeking a highly skilled Journeyman Software Developer, Systems Software to join our team. As a key member of our IT department, you will play a critical role in developing and enhancing ServiceNow capabilities.

Key Responsibilities
  • Collaborate with IT and Business teams to design, develop, and implement ServiceNow solutions.
  • Work independently on tactical enterprise projects, leveraging your expertise to deliver real-time solutions.
  • Configure and enhance core ServiceNow applications, including Service Catalog, Service Portal, Incidents, Knowledge Base, and more.
  • Develop and maintain technical documentation, including requirements, system architecture designs, and use case diagrams.
  • Utilize strong communication and collaboration skills to work effectively across the team and organization.
Requirements
  • Thorough understanding of ITIL/ITSM processes.
  • 1+ years of experience supporting ServiceNow ITSM application suite implementation, administration, configuration, and development.
  • 2+ years of hands-on experience with ServiceNow ITSM application suite implementation and support.
  • 2+ years of experience working with IT and Business teams to develop and enhance ServiceNow capabilities.
  • ITIL Foundations Certification.
  • ServiceNow System Administrator Certification.
  • Hands-on experience with implementing and supporting ServiceNow platform features/functions, including CMDB, Incident, Problem, Change, Service Catalog, Service Portal, Workflows, Knowledge, Roles/permissions.
  • Secret Clearance required.
Working Conditions
  • Professional remote office environment.
  • Ability to work varying schedules and extended hours to meet business needs and project deadlines.
  • Must be able to attend and conduct virtual meetings as needed.
  • May be asked to travel for business or professional development purposes.
What We Offer

Cayuse Holdings offers a competitive hourly rate of $69.64/hour and a dynamic work environment that values diversity and equal opportunity.

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