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Reception Associate

2 months ago

Vail, Colorado, United States Vail Resorts Full time
Join Our Team as a Front Desk Agent

Company Overview:
Vail Resorts is recognized for its commitment to innovation and excellence in the hospitality industry. We pride ourselves on creating unforgettable experiences for our guests while fostering a dynamic work environment for our employees.

Position Summary:
As a Front Desk Agent, you will serve as the welcoming face of our establishment. Your role is crucial in ensuring that every guest feels valued and has a memorable stay. This position is ideal for individuals looking to start their career in hospitality, offering significant opportunities for advancement.

Key Responsibilities:
1. Greet and assist guests upon arrival and departure.
2. Manage guest check-in and check-out processes efficiently.
3. Address and fulfill all guest inquiries and needs.
4. Maintain a polished and professional appearance at all times.
5. Resolve any discrepancies related to guest billing.
6. Perform additional tasks as assigned by management.

Qualifications:
- Proficiency in English communication is required.
- Basic computer skills are necessary.
- This position offers competitive compensation, with an expected pay range of $22.03 per hour.

Benefits:
- Complimentary access to ski passes and discounts on lift tickets for friends and family.
- Additional discounts on lodging, dining, equipment, and transportation services.
- Access to a comprehensive 401(k) retirement plan and employee assistance programs.
- Opportunities for professional development and training.

Work Environment:
This role may involve both full-time and part-time schedules, catering to various availability preferences. We are an equal opportunity employer, committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.