Patient Access Referral Liaison

3 days ago


Lake Charles, Louisiana, United States SWLA Center for Health Services Full time
About the Role

This position plays a pivotal role in ensuring seamless patient referral processes within SWLA Center for Health Services.

Key Responsibilities:
  • Coordinate successful arrangement and completion of patient referral documents, both internally and externally.
  • Answer telephone calls to schedule appointments with referred patients, following up on referrals to hospitals and other providers.
  • Complete referral forms, mail or fax them to designated providers, and log them into the tracking system.
  • Notify patients of scheduled appointments and provide relevant information.
  • Maintain accurate records of all outbound referrals and track them through the system.
Requirements:
  • Minimum two years of post-high school training in office management or similar field, along with one year of medical office work experience.
  • Familiarity with Microsoft Office products and ability to operate office equipment.
  • Excellent organizational skills, ability to work under deadlines, and clear speech and vision.
Salary Information

The estimated salary range for this position is $45,000 - $60,000 annually, based on industry standards and location.



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