Patient Care Advocate

6 hours ago


Colorado Springs, Colorado, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly skilled Patient Care Advocate to join our team at Serenity Healthcare, LLC. As a Patient Care Advocate, you will play a critical role in guiding our patients in taking back their lives by helping them understand their treatment options and providing exceptional support throughout their journey.

Key Responsibilities
  • Act as a liaison between patients and their providers to ensure seamless communication and care coordination.
  • Deliver a stellar face-to-face patient experience at our clinics, providing empathetic and personalized support.
  • Assist patients in understanding their treatment options and making informed decisions about their care.
  • Consult with patients to gather pertinent information regarding their current symptoms, mental health status, and medication history.
Requirements
  • High School Diploma or GED
  • At least 2+ years of full-time work experience in a service-oriented role
  • Strong interpersonal and communication skills
  • Excellent problem-solving and critical thinking abilities
About Serenity Healthcare, LLC

We have helped thousands of patients take back their lives with specialized clinical expertise and cutting-edge technology. Our approach to treating patients is to offer alternative options and treat the whole person by providing a positive, supportive, and healing atmosphere in an outpatient setting. We believe people should live their best lives, and mental health is a vital part of overall well-being.

We offer a competitive compensation package, including a $22/hour rate, as well as benefits such as PTO, paid holidays, medical, dental, and vision insurance, and opportunities for career advancement.


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