Service Representative
4 weeks ago
About the Role:
We are seeking an experienced Service Representative to join our team at State Farm Insurance. As a Service Representative, you will be responsible for assisting customers with insurance policy assistance, providing accurate information, processing applications, renewals, and cancellations, handling billing, and resolving customer issues in a professional manner.
Responsibilities:
- Assist customers with insurance policy assistance
- Provide accurate and timely information regarding insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
- Collaborate with team members to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
- Follow company policies and procedures to ensure compliance with insurance regulations
- Stay updated on industry trends and changes in insurance policies
- Continuously improve knowledge and skills through training and development opportunities
Salary Range: $55,000 - $75,000 per year
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