Service Representative

4 weeks ago


Bellaire, Texas, United States State Farm Insurance Full time

About the Role:

We are seeking an experienced Service Representative to join our team at State Farm Insurance. As a Service Representative, you will be responsible for assisting customers with insurance policy assistance, providing accurate information, processing applications, renewals, and cancellations, handling billing, and resolving customer issues in a professional manner.

Responsibilities:

  • Assist customers with insurance policy assistance
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Follow company policies and procedures to ensure compliance with insurance regulations
  • Stay updated on industry trends and changes in insurance policies
  • Continuously improve knowledge and skills through training and development opportunities

Salary Range: $55,000 - $75,000 per year



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