Clinical Operations Assistant

3 weeks ago


Wellesley Hills, Massachusetts, United States Mass General Brigham Full time
Join Our Team

As a Patient Service Representative at Spaulding Rehabilitation, you will be an integral part of our dedicated team. Your primary responsibilities will include assisting front office staff, maintaining accurate scheduling records, and delivering exceptional customer service to patients.

About the Role

  • Provide support to front office staff with phone calls, customer inquiries, and administrative tasks
  • Maintain accurate scheduling status and address potential issues promptly
  • Coordinate patient pre-registration, registration, and insurance verification according to center standards
  • Ensure timely completion of medical record setup, maintenance, and discharge

Requirements

  • High school graduate required; Associate's degree preferred
  • Two years of experience in a medical or physicians' office setting, with insurance benefits knowledge
  • Computer proficiency, including Microsoft Office applications
  • Excellent communication and interpersonal skills

Estimated Salary: $50,000 - $70,000 per year



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