Logistics Operations Manager
1 day ago
LX Pantos America, Inc. is a leading logistics company that provides innovative solutions to customers worldwide. We are seeking a highly motivated and experienced Logistics Operations Manager to join our team.
Key Responsibilities:
- Manage e-commerce accounts, including field operations and transportation, to ensure timely order fulfillment and customer satisfaction.
- Communicate effectively with customers and vendors to resolve issues and improve sales fulfillment.
- Manage vendor relationships, including staffing companies, to ensure seamless operations.
- Process and verify invoices, ensuring accuracy and timely payment.
- Monitor and respond to customer queries and issues, escalating to sales management as needed.
- Facilitate customer service requests and inquiries with logistics providers, such as UPS, FedEx, and USPS.
- Analyze sales and operation KPIs to identify areas for improvement and implement solutions.
- Support sales management with administrative tasks, including sales quotes, proposals, and contracts.
Requirements:
- Bachelor's degree in Business Management, Business Administration, or related field (preferred).
- Bilingual in Korean and English is required.
- Minimum 6 years of experience in logistics operations or customer service operations.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to work in a fast-paced environment and collaborate with a team.
- Proficient in Microsoft Office, including Outlook, Excel, and PowerPoint.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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