Logistics Operations Manager

1 day ago


Long Beach, California, United States LX Pantos America, Inc Full time
Job Title: Logistics Operations Manager

LX Pantos America, Inc. is a leading logistics company that provides innovative solutions to customers worldwide. We are seeking a highly motivated and experienced Logistics Operations Manager to join our team.

Key Responsibilities:

  • Manage e-commerce accounts, including field operations and transportation, to ensure timely order fulfillment and customer satisfaction.
  • Communicate effectively with customers and vendors to resolve issues and improve sales fulfillment.
  • Manage vendor relationships, including staffing companies, to ensure seamless operations.
  • Process and verify invoices, ensuring accuracy and timely payment.
  • Monitor and respond to customer queries and issues, escalating to sales management as needed.
  • Facilitate customer service requests and inquiries with logistics providers, such as UPS, FedEx, and USPS.
  • Analyze sales and operation KPIs to identify areas for improvement and implement solutions.
  • Support sales management with administrative tasks, including sales quotes, proposals, and contracts.

Requirements:

  • Bachelor's degree in Business Management, Business Administration, or related field (preferred).
  • Bilingual in Korean and English is required.
  • Minimum 6 years of experience in logistics operations or customer service operations.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to work in a fast-paced environment and collaborate with a team.
  • Proficient in Microsoft Office, including Outlook, Excel, and PowerPoint.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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