Sweet Bakery Operations Manager

6 days ago

King of Prussia, Pennsylvania, United States Nothing Bundt Cakes Full time

Company Overview

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Nothing Bundt Cakes is a renowned bakery chain dedicated to delivering exceptional cakes and an unparalleled guest experience. With over 500 locations across the United States and Canada, we offer a unique opportunity for talented individuals to join our team.

Salary Range

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We offer a competitive salary of $$55,000 - $65,000 per year, depending on experience and qualifications.

Bakery Operations Manager Job Description

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We are seeking a skilled Bakery Operations Manager to lead our bakery team in creating high-quality cakes and providing excellent customer service. The ideal candidate will possess strong leadership skills, a passion for baking, and a commitment to excellence.

Main Responsibilities:

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  • Prioritize the guest experience by modeling superior engagement and fostering a positive work environment.">
  • Partner with the Bakery Manager to drive sales and profitability, execute day-to-day responsibilities, and ensure all aspects of the bakery operation comply with company standards.">
  • Support the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.">
  • Ensure Nothing Bundt Cakes product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and company policies and procedures.">
  • Assist the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.">
  • Co-manage special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.">
  • Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.">
  • Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.">
  • Maintain hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.">
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Core Values and Leadership Competencies

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We embody three core values at Nothing Bundt Cakes: Servant's Heart, Spirit of a Champion, and Genuine Connections.

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  • Servant's Heart">
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    • Goes above and beyond to support and develop the team and create a superior guest experience.">
    • Keeps the good of the team and guests ahead of personal interests or gain.">
    • Leads by example and displays humility and empathy for others.">
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  • Spirit of a Champion">
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    • Demonstrates an intense drive, a commitment to excellence, and a passion to succeed.">
    • Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.">
    • Operates with a sense of urgency, exercises sound judgment, and seeks feedback to improve performance.">
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  • Genuine Connections">
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    • Projects warmth, enthusiasm, and optimism that attracts and energizes others.">
    • Builds positive, productive relationships and communicates often and openly.">
    • Serves as a strong Cake Celebrity/Brand Ambassador in the local community.">
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Required Skills and Qualifications

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To be successful in this role, you should have:

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  • A high school diploma or equivalent.">
  • 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.">
  • Demonstrated success in creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.">
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.">
  • The ability to delegate tasks, communicate clear expectations, direct others' work, and manage performance.">
  • Strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions, and take the appropriate courses of action.">
  • A passion for growing and excelling, with a willingness to learn and adapt to new challenges.">
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Benefits

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We offer a range of benefits to our employees, including competitive pay, opportunities for professional growth and development, and a fun and supportive work environment.

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Work Availability

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You must be available to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.

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