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Customer Service Representative for Aire Serv

2 months ago

Council Bluffs, Iowa, United States Aire Serv Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aire Serv. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Schedule appointments and assign daily work to team members
  • Perform marketing and sales functions to sell additional services and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures
Requirements
  • Minimum 1 year of customer service experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and team player with ability to work independently
  • General computer knowledge, including Microsoft Office
What We Offer

We offer a competitive salary of $40,000.00 per year and a comprehensive benefits package, including healthcare stipend, family heritage policies, vacation and holiday time, and IRA with matching. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.