Medical Professional

3 days ago


Charlotte, North Carolina, United States Tryon Medical Partners Full time
Job Summary:

As a Medical Professional with Tryon Medical Partners, you will play a vital role in managing and documenting phone calls related to medical inquiries and medication refills. This is a full-time position that will support our Live Answer team, working Monday through Friday from 11 am to 8 pm.

Key Responsibilities:
  • Collaborate with physicians, medical assistants, nurses, and patients to resolve questions concerning medications, health education, and medical advice within your skill level and scope of practice.
  • Work with physicians, nurses, medical assistants, and patients to assess the urgency of patient problems.
  • Record and maintain complete and accurate records of patient and physician communications regarding medical care.
  • Handle high-volume phone calls and retrieve messages efficiently.
  • Submit electronically or via fax new prescriptions and refilling prescriptions according to physician orders.
  • Serve as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness.
  • Perform other duties as assigned by management.
Requirements:
  • Graduate of an accredited school of professional nursing with a Bachelor's degree preferred.
  • Licensed as a Registered Nurse with the State of North Carolina.
  • CPR Certification through the American Heart Association or American Red Cross required.
  • 3 or more years of experience in a medical setting with some supervisory experience preferred.
  • Working knowledge of an electronic health record system, preferably Athena.
  • Excellent customer service, computer, and communication skills.
Physical Requirements:
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Able to lift and support a weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computer for extended periods.


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