Current jobs related to Spanish-Speaking Receptionist - Mountainside, New Jersey - Cooperative Counseling Service

About Our Organization:

Cooperative Counseling Services (CCS) is a leading provider of mental health services for individuals of all ages. Our dedicated team of professionals is committed to enhancing the lives of our clients through exceptional care and support. We believe in the importance of accessible mental health services and strive to create a welcoming environment for everyone.

Job Opportunities:

We are currently seeking TWO BILINGUAL RECEPTIONISTS fluent in SPANISH to join our team. This role requires in-person attendance five days a week during standard business hours.

Your Profile:

As a friendly and approachable individual, you excel at making clients feel at ease. Your organizational skills and attention to detail allow you to thrive in a dynamic work environment. A passion for mental health and a desire to assist others are essential qualities for this position.

Key Responsibilities:

• Provide exceptional customer service as the initial point of contact for clients.
• Answer incoming calls promptly and direct them to the appropriate department.
• Manage voicemail messages and ensure timely follow-up.
• Assist with electronic ticket creation for referrals and provide support for our Access Center.
• Guide clients through the electronic sign-in process via the Patient Portal.
• Notify clinicians of client arrivals and direct them to the correct waiting area.
• Handle client payments and maintain accurate financial records.
• Conduct monthly insurance verifications to ensure compliance.
• Support Human Resources by performing background checks and verifications.
• Assist the Office Manager with various administrative tasks as needed.

Qualifications:

• High school diploma or equivalent required.
• Minimum of one year of experience in customer service or healthcare administration preferred.
• Fluency in SPANISH is mandatory.
• Experience with electronic medical records is advantageous.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Basic computer skills, including typing and email management.
• Excellent organizational abilities and attention to detail.
• Capacity to multitask effectively in a fast-paced setting.
• A compassionate demeanor with a genuine interest in helping others.

Compensation and Benefits:

• Competitive salary.
• Comprehensive medical, dental, and vision insurance with company contribution.
• Generous paid time off policy, including vacation and sick leave.
• 401K retirement plan options.
• Supplemental insurance offerings.
• Paid holidays throughout the year.
• Employee discounts for various services and products.
• A supportive and collaborative work environment.

Equal Opportunity Employment:

CCS is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We welcome applicants from all backgrounds and experiences.