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Customer Engagement Representative
2 months ago
Customer Engagement Representative - HCB Technologies Ltd
Are you looking to advance your career in customer service and sales? This role offers a fantastic opportunity for individuals eager to grow in a dynamic environment.
About HCB Technologies Ltd:
HCB Technologies Ltd is a prominent provider of innovative solutions and services in the technology sector. Our commitment to excellence drives our operations and our team is dedicated to delivering outstanding results.
The Role:
We are seeking a motivated individual with a background in sales and customer service to join our team. As a Customer Engagement Representative, you will play a vital role in addressing customer inquiries, processing orders, and supporting our team in achieving sales objectives.
Key Responsibilities:
- Efficiently manage incoming sales orders and actively address customer needs.
- Provide professional and timely responses to customer and inter-departmental inquiries.
- Ensure accurate and efficient processing of customer orders, meeting or exceeding delivery expectations.
- Identify opportunities to enhance sales through upselling and cross-selling.
- Report any discrepancies in stock to management.
- Accurately receive and process incoming goods.
- Coordinate orders with suppliers.
About You:
You are passionate about delivering exceptional customer service and possess a positive attitude with a willingness to learn. You will also have:
- Experience in customer service, ideally within a sales-oriented environment.
- A strong understanding of business products and the ability to communicate effectively with clients.
- Excellent interpersonal skills and a friendly demeanor.
- Strong written and verbal communication abilities.
- Proficiency in Microsoft Office applications.
- The capability to work independently as well as collaboratively within a team.
- Experience in the technology sector is advantageous.
- Flexibility to work as needed.
- A valid driver's license.
If you are ready to take the next step in your career, we encourage you to consider this opportunity.
