Security Officer

1 month ago

New York, New York, United States Rosewood Hotel Group Full time
Join Our Team as a House Officer

We are seeking a highly skilled and experienced House Officer to join our team at The Carlyle, A Rosewood Hotel. As a House Officer, you will play a critical role in ensuring the safety and security of our guests, personnel, and property.

Key Responsibilities:
  • Secure the building, including monitoring, inspecting, and securing all entrances and exits, and surveillance of persons in all areas of hotel property.
  • Control entry onto hotel premises through the parking garage by outside contractors during the hotel renovation.
  • Patrol physical property or maintain a fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
  • Maintain a working knowledge of all emergency policies, procedures, and regulations to be able to respond to alarms, incidents, and emergency situations.
Requirements:
  • Must have successfully passed the Fire Life Safety Director Exam.
  • Must have the ability to comprehend verbal and written instructions.
  • Must have excellent verbal and written communication skills.
  • Required to speak, read, and write English, with fluency in other languages preferred.
  • Must have basic computer knowledge and skills.
  • Must be able to handle sensitive and confidential information with a clear understanding as to who is, or should be, part of the conversation.
  • Must remain extremely calm under high pressure circumstances.
  • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact, diplomacy, to defuse anger and collect accurate information.
  • Ability to perform duties within extreme temperature ranges.
  • Ability to maintain a highly positive and friendly image that will reflect well on the hotel.
  • Ability to maintain a positive attitude in a fast-paced work environment.
  • Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Qualifications:
  • Minimum two years' experience in a similar capacity for a luxury or ultra-luxury property.
  • High school diploma (REQUIRED).
  • Prior experience in Security/Loss Prevention, Law Enforcement, Military, or Fire Life Safety (REQUIRED).
  • Fire Life Safety Director (REQUIRED).
  • New York State Guard License (REQUIRED).
  • Certified in Adult, Child, and Infant CPR, AED, and First Aid.
  • TIPS Training.
Competitive Benefits:
  • Medical, dental, vision, and retirement benefits.
  • Paid holidays.
  • We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

Hourly Rate: $$ per hour

Follow us on LinkedIn

Instagram: @RosewoodHotels

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