Mental Health Crisis Support Specialist

1 month ago


Miami, Florida, United States WestCare Foundation Full time
Job Title: Mental Health Crisis Support Specialist

About the Role:

This is an exciting opportunity to join WestCare Foundation as a Mental Health Crisis Support Specialist. As a key member of our team, you will be responsible for providing emotional support and assistance to individuals in crisis.

Key Responsibilities:

Provide outreach and emotional support to individuals, families, and groups in crisis
Transport clinicians responding to crisis calls within the required timeframe
Engage individuals and families in de-escalation techniques and crisis planning
Assist therapists with consumer interventions and redirect consumers when behavior is inappropriate
Warm hand off to community resources, services, and supports
Coordinate psychiatric appointments and provide after-hours crisis services
Transports individuals to designated facilities under voluntary or involuntary status
Interact with management to gather and provide information

Qualifications:

Excellent communication skills and ability to exercise good judgment
Ability to work well in a team environment and maintain confidentiality
Professional appearance and demeanor, with cultural/linguistic sensitivity
Valid driver's license and ability to obtain WestCare's vehicle insurance
One to three years of experience in behavioral health crisis services
Bachelor's Degree in human services or related field preferred

Working Conditions:

This role requires primarily working in a professional office/residential setting, with some outdoor activities and travel involved.

Estimated Salary: $19.23 - $19.23 Hourly

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