Clinical Oncology Specialist

4 days ago


Cleveland, Ohio, United States Natera Full time

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health.

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The company aims to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The role of the Associate Clinical Oncology Specialist is to contribute to account sales, service, and support activities of all Oncology products.

The individual will ensure patients' adherence to the prescribed test cadence with a focus on improving patient outcomes.

Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers.

Key Responsibilities:

  • Work with assigned COS to grow, maintain & support existing customers
  • Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
  • Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
  • Acknowledge and address the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving.
  • Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
  • Educate medical professionals on the tools and resources that Natera provides to facilitate test order management.
  • Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.

Qualifications:

  • Bachelor's degree preferred or Associate's degree with minimum of 4 years of relevant experience
  • Medical assistant, clinical support, patient liaison or nursing background
  • Minimum of 2 years of sales experience

Estimated Salary: $115,000 - $135,000 USD per year, depending on performance and qualifications.



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