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Restaurant Host/Food Runner
2 months ago
Key Responsibilities:
- Greet and direct guests, ensuring a warm and welcoming atmosphere.
- Manage reservations and seating arrangements to maximize table turns and provide efficient service.
- Understand and communicate menu offerings, hours of operation, and daily specials to guests.
- Provide exceptional customer service, addressing guest needs and concerns in a timely and professional manner.
- Assist in resolving complaints and communicate with supervisors as needed.
- Perform opening, side-work, and closing checklists, as well as cleaning and sanitizing duties.
- Stock and replenish supplies, including glassware, silverware, and napkins.
- Bus and clean tables, and reset as needed.
- Assist in training new employees and promoting a positive teamwork environment.
- Attend scheduled meetings and training sessions, and comply with all Hotel and Hay Creek Hotels safety and security procedures.
Requirements:
- Ability to remain standing for 8 hours or more.
- Ability to walk for up to 100% of shift.
- Ability to frequently move and lift up to 50 pounds.
- Ability to communicate effectively and exchange accurate information.
- Ability to read, write, understand, and speak English.