Professional Services Engineer
1 week ago
We are seeking a highly skilled Professional Services Engineer to join our team at Nautilus Hyosung America Inc. This role is responsible for enabling the successful implementation of our hardware and software products at leading financial institutions.
Key Responsibilities:
- Gather and document customer requirements for implementation of new products
- Provide guidance on configuration and setup of ATM software and hardware
- Install and configure ATM software application
- Function as a subject matter expert and a resource for best practices for our clients
- Provide training on implementation and configuration of software and hardware
- Support sales in quoting PS effort and drafting SOW for new effort requests
- Manage the creation of new and existing training content
- Assist our software support teams to solve support cases, when needed
Requirements:
- BS/BA degree in Computer Science, Engineering or related field or 5+ years of working experience
- Programming and scripting skills
- Knowledge of Windows Operating Systems, including installation, troubleshooting and operating in a secure version of the OS
- Basic knowledge of computer networking and communication
- Knowledge of ATM hardware and software a plus
- Project management experience and skills a plus
- Self-driven person with good communication skills
Salary and Benefits:
$120,000 - $150,000 per year, plus benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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