IT Service Professional

6 days ago


Portland, Oregon, United States NerdsToGo Inc Full time
Company Overview

NerdsToGo is a rapidly expanding brand that provides cutting-edge technology solutions to residential consumers and small businesses. Our comprehensive services cover all types of devices, from computers and phones to networks, internet connections, security, and much more.


Job Summary

The successful candidate will be responsible for completing desktop configurations, installations, and upgrades of personal computer hardware and software, performing technology audits, providing software and operating system support on Mac and Windows devices, and offering proactive remote monitoring on business systems.


Key Responsibilities
  • Onsite computer solutions for Windows-based PCs and Apple computers
  • Offering solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
  • Network installation and maintenance (wired, wireless, LAN, WAN)
  • Data recovery and loss prevention
  • Virus protection and Spyware/Adware removal
  • Computer security enhancement
  • PC Hardware and software fault isolation and repair
  • System repair and upgrades
  • Software upgrade and installation
  • One-on-one training

Qualifications and Requirements
  • 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
  • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
  • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
  • Proficiency with peer-to-peer and client/server network configurations and troubleshooting
  • Professional, high-energy, customer-oriented work ethic
  • Valid driver's license and a clean driving record
  • Must be willing to submit to mandatory background check

Compensation and Benefits

$25-$32 per hour. Great culture, access to fully branded Nerd Van, opportunity to be part of a growing brand, health benefits available, 401K, great bonus and commissions available.


About NerdsToGo Inc.

We are dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional technicians can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.



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