Medical Front Desk Representative

1 day ago


Phoenix, Arizona, United States The Center for Orthopedic and Research E Full time
About Our Team

The Center for Orthopedic Research and Education is a leader in orthopedic practices, ranking #1 in Arizona. We offer a dynamic and supportive work environment, with opportunities for growth and development. As a Front Office Representative, you will play a vital role in delivering exceptional patient care and contributing to our team's success.

Key Responsibilities
  • Schedule follow-up appointments and reviews patient insurance coverage, notifying patients if services require authorization or referral.
  • Maintain a secure and accurate cash drawer, balancing it daily and closing batch.
  • Communicate with patients in the lobby if the physician or provider is running behind schedule.
  • Responsible for maintaining a clean and organized front office workspace.
Requirements
  • Minimum of one – two years of patient registration experience in a medical office or healthcare setting.
  • Must be able to communicate effectively with physicians, patients, and the public, establishing good working relationships with both internal and external customers.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems.
Benefits
  • $16-$17 per hour.
  • Competitive health and welfare benefits.
  • A monthly stipend of $43 towards ancillary benefits.
  • An HSA with qualifying HDHP plans featuring a company match.
  • A 401(k) plan after six months of service, including company matching for part-time employees.
  • An employee assistance program available 24/7.
  • Employee Appreciation Days and Wellness Events.


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